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Return and cancellation
You have a general right to return goods within a period of 14 days.
You
are obliged to return the goods to us in the same condition as they
arrived and to take reasonable care ensuring that the goods are
received by us and are not damaged in transit. There is a returns form
attached to the invoice you receive with your goods. Please fill in
this form and affix the label to your parcel. (To be on the safe side,
please remember to register the parcel.)
Postal Address:
Manufactum GmbH & Co. KG
Logistikzentrum
Dornierstraße 22
D-49479 Ibbenbüren
We will immediately settle any credit which arises as a result of a return, unless you wish to use this credit to place a further order. If, contrary to experience, the goods do not meet your expectations and our high standards of quality, please contact our complaints department. In case of a problem on your part, there is a generous policy in place, to deal with events following the expiry of the 14-day grace period. You can always talk to us.
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