Manufactum LogoManufactum Logo


Do you have any questions about order, delivery or payment? Do you want to order a replacement part or place a special order? Or do you want to point out to us a problem with the Internet Shop? This is where you can contact us. Customer Service: – Monday to Friday: 10 a.m - 5 p.m. Telephone +49 2309 - 939 095 for orders, advice, replacement parts and queries

Postal Adress:

Manufactum GmbH
Hiberniastraße 5
Waltrop Germany


General questions
Questions concerning your order
Questions concerning your invoice
Returns and complaints


Order a replacement part
Place a special order


Phone: +49 (2309) 939-095

Fax: +49 (2309) 939-850

Bank Account

Sparkasse Vest Recklinghausen

IBAN-Code: DE57 4265 0150 0060 0525 03


About Manufactum


Our products impress by their long service life due to excellent handicraft and well-thought-out functionality; plus, we get wearing parts replaced and mechanisms repaired for you.


We focus on sustainability, natural ingredients, and materials that benefit from your care for our product selection. Production processes adhere to quality employment and safeguarding natural resources.


We work consistently on finding optimum qualities in materials and outstanding manufacturing techniques. We team up with seasoned experts to discover good things that may enrich your everyday life.


Please stop by and check out the array of products at our emporiums. Learn more about the stories behind the products there and in our online shop. Our expert staff will be happy to advise you.


Order, Service & Advice +49 (0)2309 939 095


The early bird catches the worm. Our subscribers are a step ahead, when it comes to new items, special offers, sales or events in our department stores. The new bargains we announce twice per week in our selection are exactly described. Would you like to hear from us, too?

Delivery & Payment

  • Invoice
  • Prepayment
  • Credit card Visa Mastercard
  • Special Orders
  • Replacement Parts
  • Product Advice
Manufactum GmbH - Hiberniastr. 5 - D-45731 Waltrop - Telephone: +49 (0)2309 939 095 - Telefax: +49-2309-939 850