Payment

• Credit card
  We accept credit cards from VISA, MasterCard and American Express. State-of-the-art encryption technologies, such as Secure Socket Layer (SSL) and the 3-D Secure protocol, ensure maximum security. All order and credit card data is only transmitted in encrypted form. To complete the order, we need the card number, expiry date and institution name as well as the credit card’s CVC code. This three/four-digit number can be found on the back of your credit card.

• PayPal
  You can pay for your order easily, quickly and securely using PayPal. If you select PayPal as the payment method, you will be transferred directly to PayPal at the end of the order process. There you can sign in with your user data and confirm the transaction or create a PayPal account and then confirm the transaction. Following this, you will be transferred back to our online shop.

• Advance payment
  If you choose to pay for your order by advance payment, you will receive the payment information via email upon completion of the order. We ask that you settle the outstanding sum in advance within 14 days after the order. This is how long the goods will remain reserved for you. When making the transfer, only provide the payment reference specified on the advance invoice. Otherwise, your payment cannot be assigned to you.

For security reasons, we reserve the right to check which payment method can be offered for each order. It may therefore happen that certain payment methods are not displayed to you. We ask for your understanding.

If you have placed an order but are not sure if the payment process (via prepayment, PayPal or credit card) was successful, please check first if a debit from your account has taken place. Please note that authorizations with PayPal or via credit card are not yet a debit. If a debit should have taken place, but you have not received an order confirmation, please contact our customer service.

You will receive your invoice with your delivery and/or by e-mail. You can also view and download the invoice at any time in your customer account. To do this, log into your customer account in the online store and go to the "Your orders" section. Click on "View orders" and select the desired order. Your invoice is stored here as a PDF.

Sparkasse Vest Recklinghausen
IBAN: DE57 4265 0150 00600 525 03
BIC: WELADED1REK

Upon receipt and processing of your returned items, credit card and PayPal refunds will be issued within 14 days using the same method you used to pay. If you paid for your order in advance, please contact our customer service with your bank details.