Shipping costs
Please note that outside the EU, a different delivery address may not be in a country other than the billing address. Unfortunately, we are unable to deliver plants and seeds abroad. For shipments abroad, we charge the actual postage costs - these will be shown to you before you complete your order and are normally sent by DHL to your home address. We are unable to send items by post. For the delivery of furniture and bulky goods abroad, please contact Manufactum Customer Service (phone: +49 23 09 93 90 95).
For items that cannot be sent as a standard parcel due to their dimensions (bulky goods), the transport service providers charge a service surcharge, which we pass on. The bulky goods surcharge is payable in the amount of €14.00 as soon as at least one bulky goods item is included in the order. If all items with a bulky goods surcharge are returned, we will refund the surcharge. If you have any questions about bulky goods, please also contact Customer Service (phone: +49 23 09 93 90 95).