What is important to us
Our guidelines
We have always attached great importance to the high quality of our goods. However, we now see what originally constituted this quality for us - durability, functionality and a timeless aesthetic - in an expanded sustainability context, which we would like to present to you in more detail below. You will find it written down here in our guidelines and, of course, integrated into our complete range of products, because we want you to be able to make your purchasing decisions safely and with the best conscience at all times. And should you be within reach of one of our eleven department stores, we hereby cordially invite you to take the good things in your own hands directly on site and experience them with all your senses.
Materiality is our basis
With the careful selection of the best raw materials and optimally suited materials, we guarantee the highest level of functionality.
We want to inspire you with our products and therefore focus on class in every respect. Anyone who has ever tended his garden with hand-forged tools from Sneeboer or done his kitchen chores with the three-layer carbon steel knives from Hohenmoorer Messermanufaktur will immediately feel how much the right tool, made with opulent use of materials, can enrich daily activities.
Competence is our way
Whether it’s traditional craftsmanship or innovative startup technology—we seek out the ideal manufacturing process for every product.
We support manufacturers with dedication and vision, because we value not only the history behind our products but also their potential for the future. Around 1,600 suppliers provide us with their exceptional products, which are crafted with great attention to detail and whose fascinating stories are worth sharing. If there is a lack of suitable options in a particular area of our product range, we develop the missing items ourselves.
Longevity is our goal
We focus on high-quality, repairable products and timeless design, because we want to provide our customers with companions they can count on for a long time.
Even before listing new products, our knowledgeable and creative product managers meticulously check whether they meet our high standards. Since many of our products were originally developed for professional use, they are ideally suited for long-term, intensive use. The special orders team, integrated into our in-house Customer Center, is also available to assist you with repairs and the procurement of necessary replacement parts should the need arise.
Knowledge is our strength
We also support our customers beyond the purchasing stage with a diverse range of information and seminars that inspire and help them to experience our products in the best possible way.
In the more than 30 years that Manufactum and Brot & Butter have now been in existence, we have gathered extensive knowledge about our goods. We are happy to share this wealth of knowledge with you. Each year we offer over 400 events in our department stores, where you can test and try out our products together with us. The individual demonstrations and seminars are accompanied by proven experts.
Respect is our currency
We always and everywhere stand for a responsible, appreciative and mindful approach to people and nature.
As a trading company, we are committed to managing our business as close to nature as possible and to preserving endangered animal and plant species. In our range of animal foods, for example, we rely primarily on old breeds of farm animals that are kept in a species-appropriate manner, with extensive outdoor space and the appropriate nutrition. Products from classic factory farming, on the other hand, are generally not included in our food range.
